Job Role - Technical Support Engineer
Location - Hyderabad
Work timings - 24/7 Shifts
Qualification : BE/B.Tech degree with minimum 70% academic scores from Computer
Batch : 2023
Requirements:
Assisting customers in solving their custom code, integration, and implementation of Salesforce products. This involves debugging, fixing, and ensuring issues are fully resolved.
Designing and maintaining technical expertise in assigned areas of product functionality.
Demonstrating outstanding analytical and problem-solving expertise.
Providing feature explanation and Salesforce coding best practices.
Handling customer expectations and the customer experience to enhance customer satisfaction.
Actively maintaining and participating in job-related training activities.
Required Qualifications/Skills:
Superb Communication - Verbal and Written
Super Badges in Salesforce Administrator/Developer etc
Solid Grasp of HTML, XML, API, SQL
C, C++, Java, RDBMS and OOPS concepts
Ability to communicate technical concepts clearly and effectively
Solid grasp of Internet technologies: firewalls, web servers, web proxy servers, etc.
BE/B.Tech degree with minimum 70% academic scores from Computer
Science or from circuit branches background
Willingness to work in flexible shift timings.
We are currently hiring for the CSG Support FTE role for the batch of 2023.
We are considering all the streams under the following courses:
B.Tech CS and Circuit Branches
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