Eligibility:
Excellent written and spoken English skills and an ability to compose grammatically correct, concise and accurate written responses
Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers
Demonstrated ability to work independently and make complex investigation decisions with little to no guidance
Exceptionally strong customer handling and conflict resolution skills with a keen focus on quality and customer experience.
Demonstrated ability to analyze problems logically
Self-disciplined, diligent, proactive and detail oriented
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