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AMDOCS IS HIRING: TECHNICAL & BUSINESS OPERATIONS

AMDOCS: TECH AND BUSINESS OPERATIONS


Eligibility:

  • Recent graduates; experience is an added value

  • Experience with ticket-handling system is an advantage

  • Documentation skills, excellent verbal and written communication skills

  • Experience in using MS Office and end-user application

  • You will serve as first point of contact for incidents and service requests from end-users.

  • You will appropriately categorize, prioritize, and escalate incidents and service requests that cannot be resolved

  • You will provide simple solutions at a basic level based on script/methods and procedures

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