Company Name: DataAvail
Job Role: Trainee Database Administrator
Location: Hyderabad/Mumbai
Experience: Freshers
Education: B.E/B.Tech/ BSc/ Graduation
Job Description
Datavail is seeking a self-motivated, and passionate Trainee DBA to join our SQL Global Practice.
As a Trainee DBA, you will be working on the latest SQL technologies in the industry.
This position is based out of our global delivery centers in Mumbai, Hyderabad, and Bangalore in India.
Datavail is one of the largest data-focused services company in North America and provides both professional and managed services and expertise in Database Management, Application Development and Management, Cloud & Infrastructure Management, Packaged Applications and BI/Analytics.
Working in 24*7 support model
Providing support in non-production and production environments.
Technical Service Desk
First Call Resolution (FCR)
To assist organisation in achieving 25% of FCR of the overall ticket volume
To communicate with customers as per Datavail customer communication protocol.
To work closely with the Shift Leads/Manager ensuring tickets are assigned appropriately & responded to within SLA’s.
Support: Provide technical support, troubleshoot and resolve issues related to the PROD/DEV environments under supervision of Tier 2/Tier 3 DBA.
To perform basic routine DBA activities & service requests
To monitor customer production /development environments using various monitoring tools.
Strong understanding of Windows Operating System
Eligibility
Typically requires a bachelor’s degree in a specified discipline
0-3 years of relevant work experience OR an equivalent combination of training and experience
Knowledge of working on Production Environment
Knowledge of SQL Technologies will be an added advantage
Proficiency in working on Excel, PowerPoint and Word.
SQL Certifications would be a plus!
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