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DATAVAIL OFF CAMPUS DRIVE 2023

Company Name: DataAvail
Job Role: Trainee Database Administrator
Location: Hyderabad/Mumbai
Experience: Freshers
Education: B.E/B.Tech/ BSc/ Graduation

Job Description

  • Datavail is seeking a self-motivated, and passionate Trainee DBA to join our SQL Global Practice.

  • As a Trainee DBA, you will be working on the latest SQL technologies in the industry.

  • This position is based out of our global delivery centers in Mumbai, Hyderabad, and Bangalore in India.

  • Datavail is one of the largest data-focused services company in North America and provides both professional and managed services and expertise in Database Management, Application Development and Management, Cloud & Infrastructure Management, Packaged Applications and BI/Analytics.

  • Working in 24*7 support model

  • Providing support in non-production and production environments.

  • Technical Service Desk

  • First Call Resolution (FCR)

  • To assist organisation in achieving 25% of FCR of the overall ticket volume

  • To communicate with customers as per Datavail customer communication protocol.

  • To work closely with the Shift Leads/Manager ensuring tickets are assigned appropriately & responded to within SLA’s.

  • Support: Provide technical support, troubleshoot and resolve issues related to the PROD/DEV environments under supervision of Tier 2/Tier 3 DBA.

  • To perform basic routine DBA activities & service requests

  • To monitor customer production /development environments using various monitoring tools.

  • Strong understanding of Windows Operating System



Eligibility

  • Typically requires a bachelor’s degree in a specified discipline

  • 0-3 years of relevant work experience OR an equivalent combination of training and experience

  • Knowledge of working on Production Environment

  • Knowledge of SQL Technologies will be an added advantage

  • Proficiency in working on Excel, PowerPoint and Word.

  • SQL Certifications would be a plus!

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