Job role: RPA Support
Experience: Freshers (0 – 2 Years)
Job Location: Ahmedabad
Qualification: BE/ B.Tech – CSE/ IT/ EEE/ ECE; B.Sc/ BCA
Preferred Skills:
Technical Skills – Tech Support Specialist, Citizen developer.
Certification in Advanced RPA Professional A360 will be added advantage
Operating Systems and Platforms: Windows
Database: SQL Server
Basic knowledge of MS Word and Excel
Technical and Professional Requirements:
RPA Support
Submit daily and weekly reports to project stakeholders.
Should be ready to work in 24.7 support which include night shifts
Ad-hoc enhancement requests support on demand
Maintained SLA Metrics for Bot
Coordination with L2 team and managing BOT machines.
Proficient in Support processes, preferably ITIL framework for support
Inspecting and managing BOT machines/servers
Monitoring and fixing the BOT run issue to avoid any delay in deliveries
Maintaining credential vault with changing/modifying the credentials as per requirement
Monitoring control room aspects
Apply through the link :https://www.foundit.in/job/rpa-support-infosys-bpm-ahmedabad-16436185
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