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INFOSYS BPM OFF CAMPUS DRIVE 2023 | FRESHER

Updated: Jun 28, 2023

Job role: RPA Support

Experience: Freshers (0 – 2 Years)

Job Location: Ahmedabad

Qualification: BE/ B.Tech – CSE/ IT/ EEE/ ECE; B.Sc/ BCA




Preferred Skills:


  1. Technical Skills – Tech Support Specialist, Citizen developer.

  2. Certification in Advanced RPA Professional A360 will be added advantage

  3. Operating Systems and Platforms: Windows

  4. Database: SQL Server

  5. Basic knowledge of MS Word and Excel

  6. Technical and Professional Requirements:

  7. RPA Support

  8. Submit daily and weekly reports to project stakeholders.

  9. Should be ready to work in 24.7 support which include night shifts

  10. Ad-hoc enhancement requests support on demand

  11. Maintained SLA Metrics for Bot

  12. Coordination with L2 team and managing BOT machines.

  13. Proficient in Support processes, preferably ITIL framework for support

  14. Inspecting and managing BOT machines/servers

  15. Monitoring and fixing the BOT run issue to avoid any delay in deliveries

  16. Maintaining credential vault with changing/modifying the credentials as per requirement

  17. Monitoring control room aspects




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