Industry : Telecommunications
Experience Required : 0-1 Yr
Salary : ₹ 3,00,000 / Annually
Application deadline : 11-04-2023
Job Summary
• Candidate should have 0 to 1 year of experience in Telecom/ISP domain • Basic understanding of telecom standards & protocols • Knowedge on Microsoft Office applications • Coordination skills and taking the right approach logically • Responsible for Delivery of services for international customers • OLO - Delivery Management Supplier co-ordination for service delivery • Ensures that all installation functions are performed in a timely fashion to meet agreed SLA’s. • Perform escalation management, wherever necessary and in case project is in jeopardy. • Customer communications and KCIs (Keep Customer Informed) • Ensure customer-end service readiness • End to end order management for smooth delivery • Co-ordinating with suppliers and securing field resources for priority orders and follow escalation matrix • Strong Verbal and written communications skills
Skills Role Specific Skills
Active Learning
Active Listening
Administration and Management
Clerical
Complex Problem Solving
Computers and Electronics
Basic Qualifications
Bachelor of Computer Applications (B.C.A) - Any Specialization Bachelor of Engineering (B.E) - Any Specialization Bachelor of Science (B.Sc) - Computer Science Bachelor of Technology (B.Tech) - Any Specialization Master of Computer Applications (M.C.A) - Computer Science Master of Computer Applications (M.C.A) - Information Technology Master of Computer Applications (M.C.A) - Others Master of Engineering (M.E) - Computer Science & Engineering Master of Engineering (M.E) - INFORMATION TECHNOLOGY Master of Science (M.Sc) - Computer Science Master of Technology (M.Tech) - Computer Science & Engineering Master of Technology (M.Tech) - Information Technology
Preferred Qualifications
Educational Qualification - B.E., or Any equivalent degree with Experience
Specific Technical knowledge / certifications - Basics of Telecom, networks
Shift Timings - UK shift
Must have Excellent written and verbal Communication skill
A good team player & good Customer experience /satisfaction.
Ownership & responsiveness towards the assigned work
Collaboration with team and other stakeholders
Year of passouts: 2017 to 2022
Only female candidates are eligible to apply
Benefits
Relocation Benefits
Mediclaim & Life insurance
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